Terms of service

Shipping and exchange

All shipping within the UK will be by Royal mail recorded delivery fully insured and tracked.  Orders will be processed within 1 Business working day.  Please allow up to 48 hours for item to be in your hands! 
If you're not happy with your order a exchange can be made to a Similar item.  Just email us the exchange details and return the item to 42b Walton Business Centre, 44-46 Terrace Road Walton-on-Thames KT12 2SD using the same packaging.  

Returns

To be eligible for a full refund it must be within 14 days from the purchase date in the original condition it was received in.  Items shipped back to the same address mentioned in shipping and exchange above.  You must use a delivery service with adequate insurance and tracking.  Please use the original packaging.  Once returned and checked you will receive a full refund and informed by email. 

PAYMENTS

All payments are secured by SSL, Stripe & Paypal. Thousands of people make transactions every month.  You can alternatively contact me if you would like to do a bank transfer/cheque or cash on collection. 

Privacy Policy

Here at the London international silver company we take your privacy seriously, and we will fundamentally only use your data and any personal information to administer your account and provide you with information on relevant products and services that you have requested from us.

The London international silver company does not share or sell any of your personal or business information to anyone or to any third party.

The information that we collect may include your name, address, email address, telephone numbers.  Our Accounts Department may have some financial and accounts information however, credit card payment transactions are not kept.

From time to time - but no more than five times a year - we may contact you with special offers, events, News or updates with new additions to our products that may be of legitimate interest.

You will have the opportunity to opt out of receiving any emails when communications are sent.

 

Any questions you may have regrading this policy should be directed to the Data Protection Officer at lis@notjustsilver.com